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What is Salesforce and what is its use?

What is Salesforce and what is its use ?

Salesforce is a cloud computing service as a software company (SaaS) focused on customer relationship management (CRM). Salesforce services allow businesses to use cloud technology to better communicate with potential customers, partners, and potential customers.

What is salesforce in simple words? [Saleforce in simple words? in Hindi]
In simple words Salesforce is an online tool that helps businesses to manage their customer information (basically a customer database). Salesforce is actually a CRM customer relationship management CRM.

Photo Source: Salesforce

Salesforce gives you the fastest way from idea to app. You can focus on building your app using Salesforce tools instead of building infrastructure and tools. This can save you time and millions of dollars.

What are sellers doing? [What are the sellers doing? in Hindi]

Salesforce is a cloud-based CRM software designed to make organizations more efficient and profitable by reducing the cost of managing hardware infrastructure. Salesforce offers a variety of features across all functional areas of the company:

Salesforce CRM helps you turn it into a better information organization.

Also read: What is an operand? [What is operation?] in Hindi
This is one of the main reasons for increasing availability of retailers. Sales reps are best viewed across accounts, contacts, opportunities, activities all from one place. They have a complete 360-degree customer experience, which also helps them make better business decisions and strike deals faster. Navigating between modules is easy and you can work with a colleague again.


With dashboards and comprehensive reporting features, Salesforce provides corporate management visibility to various teams.

application integration

Salesforce can be integrated with other systems to improve its performance through the Salesforce Business App Store - App Exchange.

Cloud-Based PaaS Model

Salesforce began launching cloud-based CRMs and established Platform as a Market-Based Service (PaaS) through Fo to support sophisticated real-world business models. Based on Salesforce's paid user license, there is no set cost involved in setting up.


Sellers can create their reports to see the accounts they are working on, pipeline opportunities, products they sold, tasks and tasks completed. Reporting charts and dashboards will help them measure their performance and get important insights about graphical formats.
Also read: What is Bomb Zip? in Hindi

multinetter platform

All Salesforce users share the structure and the same software model. It allows automatic and simultaneous updates for all users on the platform while keeping their data secure. This means you get the latest and best features thrice a year with automatic, smooth upgrades.

customer success platform

Salesforce allows you to effectively integrate the various essential functions of your business to achieve customer success. You can sell, service, market, collaborate and build apps for your customers on one platform.